What to Expect


Member One Box Office

128 E. Campbell Ave
Roanoke, VA 24011-1406
Phone: (540) 343-9127
Fax: (540) 343-0065
Email: tickets@rso.com

Box Office Hours:

10 a.m. to 4 p.m. Mon. – Fri.
Closed Sat. and Sun.

For specific departments or staff needs, see also our Staff Listing.
For a recorded message with up-to-date information on hours of operation, please call 540.343.9127

First time at the Symphony?

Welcome to the RSO! We couldn’t be happier that you’re joining our audience. If you’re a symphony newbie, the following tips and hints have been compiled from common questions and are designed to help you feel like a regular!

What should I wear?

You’ll notice apparel ranging from jeans to business casual to after-five evening wear. The programs and artists on our Pops Series events tend to encourage some really fun variations… In the end, there is no strict dress code!

What time should I arrive for a concert?

It is best to arrive at least one-half hour or more before the scheduled performance begins. This leaves time for parking (the ease of which can vary), picking up tickets, visiting the restroom and finding your seat.

What if I arrive late?

In consideration of the comfort and listening pleasure of the audience, patrons who arrive after the concert begins will be asked to wait to be seated until an appropriate pause between pieces. See, ‘What time should I arrive’ above.

When should I clap?

Generally, it is considered proper concert etiquette to clap only after a piece is complete, and not after movements (sections in one piece). You can look at your program-guide booklet to find out how many movements a piece has. Again, almost anything goes at RSO Pops Series events. If all else fails, go with the flow!

May I take pictures during the performance?

Sorry, the taking of photographs or the recording of Roanoke Symphony Orchestra concerts is prohibited. Keep in mind: some venues will not allow you to enter if you have a camera or recording device with you.

What if I don’t know the music being performed?

It doesn’t matter (much)! One of the great joys of going to a Roanoke Symphony concert is being introduced to a great piece of music you’ve never heard before, or listening to a superb performance of a piece you have known for years. Many audience members find that attending a live concert enhances their enjoyment of a piece they already know. For detailed information about each piece on this season’s Masterworks concerts, contact us for our Program Notes.

Before each Masterworks performance the RSO offers a pre-concert event entitled Illuminations. These informal gatherings with music director David Stewart Wiley are a great opportunity to gain useful insight into the performance just before the concert begins. Sometimes these presentations provide an opportunity to meet guest soloists and ask questions about their work. For more information on, see our Keynotes page.

May I bring my phone?

All electronic and mechanical devices, including cell phones and watch alarms, should be turned off before entering the concert hall. If you need to be reached in an emergency, please advise an usher and you will be located. Beeps and tweets can spoil a concert.

What about comments and quiet conversations?

For Masterworks concerts, it’s customary not to talk while the music is being performed. On the other hand, the RSO’s Picnic at the Pops concerts may have you dancing in the aisles!

Pre or Post-Concert Drinks & Dining

Make your concert afternoon or evening complete and
special with great dining choices in the Roanoke area. These restaurants are just some
of our favorites in Roanoke.

The Regency Room at Hotel Roanoke

Opening in 1938, The Regency Room has remained at the heart of the Roanoke social and cultural experience. The restaurant, under the direction of Executive Chef Billie Raper, features continental cuisine and is open year-round, including holidays. The Regency Room is extensively involved in a shop local, buy local mentality, working with a Floyd County cooperative called Good Food, Good People, which helps business owners to purchase produce from area farmers. The foods are picked to order and delivered within 24 hours. Chef Raper has worked with local growers for more than six years, purchasing mostly locally grown fruits and vegetables and also buys lamb from Border Springs Farm in Patrick County.

HOTEL ROANOKE
110 Shenandoah Avenue
Roanoke, VA 24016
540-985-5900

Hotel Roanoke website

Rockfish Food & Wine

Since 2008, Rockfish has been a favorite spot to dine in Roanoke. Their friendly staff, comfortable ambiance & seasonal menu combine to make for a memorable dining experience every time. They offer a full bar, eclectic wine list, happy hour specials, wine tasting, live music and much, much more!

ROCKFISH FOOD & WINE
1402 Grandin Road SW
Roanoke, VA 24015
540-904-5454

Rockfish Food & Wine website

Lucky

Fresh Rappahannock Oyster Co. Oysters, Marrow bone, and Fried Chicken, fine wine, craft beer, hand crafted cocktails, rounded out with a wide selection of whiskey and spirits. Lucky embodies high-end comfort food and craft cocktails into a truly unique dining experience.

LUCKY
18 Kirk Avenue
Roanoke, VA
540-982-1249

Lucky website

Alexander's

SW Virginia’s dining destination is located a stone’s throw from the Farmer’s Market, Hotel Roanoke Conference Center and the Taubman Museum of Art. Alexander’s is an oasis for sophisticated, unpretentious dining. Focusing on superb ingredients; fish, seafood, prime quality Virginia aged meats and locally sourced organic produce, our cuisine showcases years of collaboration among some of the most talented chefs of our region.

ALEXANDER’S
105 South Jefferson St.
Roanoke, VA 24011
540-982-6983

Alexander’s website